To communicate wirelessly with the computer, your mouse must have a strong signal between the computer and the mouse. If you have a wireless mouse, there can be several reasons why your mouse may be jumping. Putting a piece a paper under the mouse is a quick fix for this issue. For example, optical mice are notorious for not working on glossy surfaces. Bad surfaceĪlthough most mice work on any surface, if you're having problems, use a different mouse pad or surface, such as a book or piece of paper. Blowing into the hole usually removes any hair or fuzz that could cause problems. Turn the mouse over and make sure there is no debris blocking the hole. Hair or fuzz can block the sensor on the bottom of the mouse, preventing the optical sensor from working correctly. If you have an optical mouse (LED or laser) with erratic behavior, the optical eye may be blocked. ![]() The optical portion of the mouse is blocked See our computer cleaning page for steps to remedy this problem. For help with a frozen computer, see: What should I do when a computer freezes or locks up? The mouse is not cleanĪn optical-mechanical mouse (mouse with a ball) may not work well because the inside of the mouse is not clean. To run Notch, you need to add the Windows feature called: Media Feature Pack for N versions of Windows 10įailure to load Notch blocks or run Standalone applicationsįor systems that do not have Notch Builder installed, Notch blocks may fail to load in FXPlayerHost as well as the media server.If nothing happens on your screen when you move your mouse, your computer may be frozen. Windows ‘N’ and ‘KN’ editions miss some key media player features required by Notch. Using Spacedesk with Notch is known to cause issues related to rendering. The solution is to uninstall the Duet Display driver and unplug the unit(s) from your computer. The cause is usually that Notch is being run on a computer that doesn’t have a DirectX11 capable GPU (in which case the solution is to run Notch on a different computer, or upgrade your GPU), or that something is blocking Notch from accessing it.ĭuet Display devices are known to cause such conflicts. If Notch is unable to access your GPU on startup, it will display this error. Terminating these processes or uninstalling Nahimic allows Notch to start.Įrror: No DirectX11 capable render device available. Under Background Processes find any processes that start with nahimic.Ensure you are opened to the ‘More Details’ view.Nahimic runs in the background as a service and you may not be aware that it is actually running. The Nahimic application / service prevents Notch from starting. Nahimic is a 3D spatial audio program that is often packaged with MSI laptops, desktops, or components. Nahimic (often bundled with MSI Laptops and Motherboards) You will need to add the Notch installation folder and the EXE files in it as exceptions. We’ve seen this when saving screenshots and log files.Īcronis True Image comes with an Active Protection feature which has been shown to silently block Notch from opening and operating correctly. ![]() Installations of AVG can cause file writes to fail sporadically. ![]() Ensure that you select the NotchApp.exe file when whitelisting the process. Follow the instructions here or here to add a process to the Advanced Threat Defense exclusions list. You can whitelist the NotchApp.exe file in BitDefender to allow it to run. Most commonly we see issues with Bit Defender. This can be because your logged-in user is not an Administrator, or that the directory you’re trying to write to is locked in some other way.Ī handful of anti-virus, anti-malware and anti-ransomware programs incorrectly block Notch from running. This is a Windows error that indicates that you are attempting to install Notch in a directory for which you do not have the correct permissions. On certain Windows systems, you might get the following error when attempting to install Notch:Įrror 1317 An error occurred while attempting to create the directory Drive Name:\Folder Name Faq ‣ Issues starting notch Issues when installing or starting Notch
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